Tag Archives: Customer Service

Effective Communications Competence

Ineffective Communications: Everyone knows that there is a great deal of truth to that adage about the proverbial age gap between parents and children.  Imagine if you would having two budding teenagers – ages 11 and 13 and being 57 … Continue reading

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Fired Up and Melted Down

In our society, there is a lot to be said for customer service.  When it’s great, that’s really nice.  When it’s not?  Well… Imagine a power outage that somehow triggered a fuse box issue.  Now imagine, that as you hear … Continue reading

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